Chewy Review

flag 30% off on the first order & 5% discount on auto-ship
  • An auto-shipment solution for home deliveries

  • Premium dog food brands & items available

  • 24/7 customer service available & real-time vet consultation

  • Customer satisfaction guarantee

Pros & Cons

  • Thousands of food products from various brands
  • Food choices for pups of all ages and specific diet options available
  • An automatic shipment option for deliveries at regular intervals
  • Customer service with a free real-time vet chat
  • Free shipping for orders over $49
  • No option to have a professional customize a meal plan for your pup
  • A web-store, rather than a fresh food service
  • There’s no trial period available for the products

Plans & Pricing

The critical thing to underline is that Chewy is a pet store. That means it offers a variety of products, but there are no customized plans for your pup. However, you can use different benefits offered by the platform.

For starters, Chewy offers a huge selection of dog food brands. From Pedigree to Dog Chow and Blue Buffalo, the odds are you’ll find your preferred manufacturer. More than 4,000 items are available in the pup food category, and that includes food options for puppies, adults, and senior dogs.

Chewy Autoship Details

Apart from one-time orders, Chewy also performs automatic shipments. The auto-ship option allows you to choose between weekly, monthly, or less frequent deliveries of the desired dog food. This choice also includes a 30% discount on the first and a 5% reduced price on all future orders.

Although there is no trial time, you can return the product 365 days from the purchase date. If the item received isn’t as promised, you can contact the company to start a refund process.

Dog Food
Starting at $2.00
Cat Food
Starting at $2.00
Pet Toys & Accessories
Starting at $2.00

Overview

Chewy is a large online pet product store with hundreds of different items available. Dog food contains a significant part of the selection, allowing the customers to choose from various brands. It also has an auto-shipment option to ensure your pooch gets its nutrients on time. Check out our Chewy review to learn more details about the company!

Rating

  • "Price"
    9 /10
  • "Features"
    9 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    9 /10

Special Features and Extras

Chewy has a huge product library, so it takes time to find the desired item. Fortunately, the website has numerous parameters customers can use to narrow the search.

Those filters include:

  • Food category – from simple toppings to human-grade and products that fit veterinary diets, you can pick from thousands of items available.
  • Brands – depending on the product type, you can pick from no less than hundreds of brands.
  • Special diet – would you like non-GMO food? Does your dog need a high-protein diet? Dozens of parameters are available to help you find the right item.
  • Breed – you can narrow the search from toy and small to large and giant breeds.
  • Health feature – this is another feature that could be helpful. That ranges from immunity boosters to food for hip and joint support.

Ease of Use /Convenience

If you are looking for someone to design a customized meal plan, Chewy might not be the right choice. You can contact a vet in real-time by using the website’s chat, but only for consultations. Those who already have a pet meal plan prepared can order food and other items from Chewy. It’s even possible to order products that require a prescription, which is convenient.

Recipes & Nutritional Quality

Chewy doesn’t make dog food, but it secures a fine selection from top-quality brands. The pure selection of food types available ensures all customers’ needs are met.

Here is a quick overview of your options:

  • Dry and wet food of regular and premium quality
  • Raw food or one specialized for veterinary-prescribed diets
  • Dehydrated, freeze-dried, or frozen food

As for the nutritional quality, it varies depending on the product. However, you can pick some solutions truly dense with the required nutrients.

How Does it Work

Using Chewy isn’t much different than visiting any other pet store. Here is a detailed explanation of how the process works:

  1. Register an account for free. It unlocks the auto-ship option and allows you to use full website features.
  2. Pick the products to purchase. You can pick from numerous categories, types, and brands of pet food. It’s also possible to buy treats and other dog items.
  3. Finalize the order. You can set the auto-shipment option from weekly (the most frequent option) to eight-month deliveries (the least frequent adjustment). It’s possible to customize the delivery details at any moment.

Customer support

There are multiple ways of reaching customer support. That includes getting a licensed vet advice on choosing the right items. Apart from classic methods, you can reach Chewy via social media, too.

  • 24/7 Help & Support
    You can count on the website chat and phone lines working around the clock
  • Phone Support
    The experts are always by the phone serving the company’s customers
  • Live Online Chat
    It allows you to quickly contact an expert and ask a pet-related question
  • Email
    Users can also send emails to Chewy to describe their problems in particular
  • FAQ
    The section mostly contains information related to buying and shipping products on the site
  • Blog
    You’ll find many useful articles, as well as helpful videos on the platform’s YouTube channel

Final Word

Chewy has become a leading web-based pet store for dog owners. It’s an excellent place to purchase pretty much all products your pup might need. As for the food selection, there are over 4,000 items in the library. You can pick food brands for specialized diets and pursue specific nutrients.

The platform makes everything easier with its auto-shipment option. It ensures the portions arrive at regular intervals, which means there’s no risk of running out of food for your pup. Licensed veterinarians are there for consultations, but there’s no option for them to customize a meal plan for your dog. Despite that, the fact that this is an all-around pet store makes it a smart choice for your pooch!

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
aneeca
Aneeca Younas
author

Aneeca is a senior writer with years of experience in the health and lifestyle industry. She started her career writing for a lifestyle magazine. Aneeca wrote many articles on health and quality of life, which made her understand the importance of using tools to help improve overall wellness. Today, she's dedicated to writing high-quality health and lifestyle guides.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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Questions & Answers

Guest
Esa Rodgers

What dog food brands does Chewy offer?

answer
You’ll find all major food brands like Purina, Blue Buffalo, and Royal Canin. The packaging types vary from rolls to boxes, cans, and trays.
Guest
Norma Adamson

What happens if the price changes between two automatic shipments?

answer
If the cost changes before Chewy sends your next auto-ship, they will send you a notification email. That email will include the new price.
Guest
Maysa Bowers

How long should I wait for the delivery?

answer
Chewy usually takes up to three business days to deliver your products. The exceptions could be items that require customization or a prescription.
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